Rules and regulations of Żywiec Brewery Museum

Opening hours of Żywiec Brewery Museum

1. The Museum is open for visitors Tuesday to Sunday from 10:00 to 18:00. The Museum is closed on Mondays.
2. Last admission for the day is at 17:00.
3. Information on the opening days and hours of the Museum is published on the website www.muzeumbrowaru.pl

Admission fees

1. The Brewery Museum offers tours of the museum exhibitions. Tours of the production facility are suspended until further notice.
2. Details of the tours are determined in subsequent points of the Rules and Regulations.

The offer

1. A valid ticket is required to visit the Museum.
2. To enter the display rooms each visitor must have a ticket valid for a given day and hour.
3. The ticket price list is available in the Museum Reception, as well as on the website www.muzeumbrowaru.pl.
4. Owing to its location, the Museum has limitations regarding the number of visitors staying inside.
5. The tickets can be paid in cash (Polish zlotys) or with a payment card.
6. The Museum offers standard and reduced admission tickets.
7. Adults must purchase standard admission tickets which entitle them to visit the facility, taste beer.
8. Minors and pupils under 19 years of age are entitled to reduced admission tickets (after proving their school IDs). Reduced admission tickets entitle them to visit the Museum and taste juice.
9. Children under 4 years of age visit the Museum free of charge. Guides of groups consisting of minors (one individual per 15 minors) and caretakers of disabled (one individual per 10 disabled) visits the Museum free of charge.

Rules for visiting the Museum

1. Visits to the Museum take place in groups in the presence of a Museum guide or on an individual basis.
2. Guided groups visiting the Museum consist of 15 to 35 people.
3. Museum tours require prior booking.
4. Groups and individuals with booking made in advance have entrance priority over other visitors.
5.  The daily number of places for guided tours is limited.
6. If the daily visit limit expires, the Museum does not guarantee a tour to groups or individuals without an earlier booking.
7. Individual visitors join organized groups or are arranged into groups consisting of the required number of people; the groups visit the Museum on hours proposed by the Museum Reception.
8. Minors may visit the Museum only if accompanied by adults.
9. Adults taking care of minors are fully responsible for their behaviour and all damage caused by purposeful destruction of exhibits, appliances or other elements inside the facility.
10. Before the Museum tour, visitors are recommended to leave in the lockers next to the Reception their coats, backpacks, umbrellas etc., apart from valuable objects, money and documents. The Museum is not responsible for objects left in the lockers.
11. Instructions given by Museum employees must be obeyed during the tour.
12. Organized groups should arrive at the Museum at least 15 minutes before the booked visiting hour in order to buy the tickets.
13. In case of a late arrival, the Museum may refuse admission to the group or individual or offer a different date or hour of the Museum tour.
14. The Museum reserves the right to exclude from visiting part of the display rooms of the facility or exhibits that are broken down, have been damaged or destroyed.
15. The Museum may cancel its services in the case of a threat to the health or life of persons staying at the Museum. In such situations, visitors are entitled to a refund of purchased tickets.
16. During the pandemic, visiting the Museum takes place in compliance with the applicable sanitary regime (distance, personal protective equipment).
17. The Museum facilities have a video surveillance system in place for visitor safety and to protect Grupa Zywiec S.A. property. The video surveillance system is not installed in sanitary facilities or in the cloakroom and does not violate the dignity or personal rights of the visitors. The data from the video surveillance system are stored no longer than 3 months and are deleted afterwards.

Bans

The following bans are introduced in order to ensure safety and comfort of Museum visits:

• People under the influence of alcohol or other intoxicating substances, as well as people behaving in a way that puts at risk the safety of other visitors and the inventory, violates the public order and generally accepted rules in public places, must leave the Museum site,
• Exhibits or other elements on the Museum site may not be carried away.
• Exhibits or other elements may not be carried away from their locations.
• Furnishing may not be destroyed.
• Animals, except for guide dogs and assistance dogs, may not be brought to the Museum site.
• Alcohol may not be brought in or consumed.
• Smoking is banned on the Museum site.
• Weapons, explosives or other objects dangerous for human health and life may not be brought in.

Personal data protection

1. The administrator of personal data is GRUPA ŻYWIEC Sp. z o.o. with its registered office in Żywiec, at ul. Browarna 88, 34-300 Żywiec, hereinafter referred to as the Administrator.

2. Contact with the Data Administrator is possible via the e-mail address dane.osobowe@grupazywiec.pl or using the above-mentioned correspondence address.

3. Purpose and basis for data processing:

   • Responding to a message (question, request) sent via the contact form – the basis for processing is the consent of the person (Article 6(1)(a) of the GDPR), understood as sending a message to the Administrator with the expectation of a reply.

   • Statistical and analytical, including profiling – the basis for processing is the implementation of the Administrator’s legitimate interest, consisting in the possibility of creating statistics and internal analyzes (Article 6.1.f) of the GDPR).

   • Survey of satisfaction with the quality of the Administrator’s services or products – the basis for processing is the Administrator’s legitimate interest, consisting in improving the quality of the products and services offered (Article 6(1)(f) of the GDPR).

   • Establishing and pursuing claims and defending against claims – the basis for processing is the implementation of the Administrator’s legitimate interest, which is the possibility of pursuing claims or defending against them (Article 6(1)(f) of the GDPR) in connection with with the provisions of the Act of 23 April 1964. Civil Code).

4. Who will receive the data: companies from the Żywiec capital group, entities processing personal data at the request of the Administrator and in accordance with its guidelines IT service providers, as well as entities or bodies authorized to receive personal data on the basis of applicable law.

5. Data storage period: Depending on the legal basis, the data will be processed until the consent is withdrawn, the Administrator’s legitimate interest is fulfilled or an objection is raised against processing based on a legitimate interest.

6. Your rights:

   • Data access

   • Rectification of data

   • Data deletion

   • Processing Restrictions

   • Objection to the processing, the basis of which is the legitimate interest of the Administrator

   • Withdrawal of consent

   • Data portability

   • Submit a complaint to the President of the Office for Personal Data Protection

How to exercise your rights?
In the case of the rights indicated in point 6.1-6.7 must be applied for. Contact details can be found in points 1 and 2. In the case of the right indicated in point 6.8, please contact the Office for Personal Data Protection.

7. Providing data is voluntary, however, it is a condition for receiving a reply to the message sent.

8. The data will not be subject to automated decision making.

9. The data will not be transferred to third countries outside the European Economic Area.